Privacy Policy

We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.

Information You Give Us

We receive and may store any information you enter on our website. For example, we collect information from you when you place an order, create an account, call us with a question, write a review, or use any of our services.

The information we collect from you includes things like your name, your address, your email address, your phone number and certain payment information.

To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites.

Data Retention

Your payment details are not stored in our database, and are processed through our secure Payment Gateway partner, utilizing the secure checkout process on our site.  

We will retain your other information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Share the Information We Collect

RooftopSleeperSupport.com does not sell, rent or trade your personal information to third parties.

We may share your information with third parties to perform services on our behalf such as:

Fulfilling orders
Delivering packages
Sending marketing communications
Conducting research and analysis
Processing credit card payments

Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of RooftopSleeperSupport.com, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. However, RooftopSleeperSupport.com cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We use a variety of information security measures to protect your online transactions with us. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites such as ordering information, including your name, address and credit card number.

Your Choices Regarding the Information We Collect

You may choose to:

Stop receiving marketing or promotional e-mails.
Update and correct your personal information

To do any of these, simply follow the directions in a marketing e-mail that you receive from us or send an e-mail with your request and current contact information to: [email protected]

Our Web site includes certain Social Media Features. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Privacy Policy Updates

We may need to update our Privacy Policy as RooftopSleeperSupport.com grows and evolves and may do so without prior notice.

If you have any questions about our Privacy Policy or practices, we’ll do our best to answer them. Please email us at [email protected]


Last Updated 7/5/2018.